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More iDrops Reviews and Customer Service Feedback
Rather than grow out the list on the Reviews and Feedback sidebar that adorns most of the site’s pages, I thought I would post a few more recent customer comments and reviews for iDrops, and their thoughts on PodShop’s customer service:
June 30, 2006
Hey,
I spent a little more time this morning working on my iPod – it’s got not one noticeable scratch on it – NOT ONE!
To say I’m thrilled with your product is an understatement. My hope is that your site and product continue to grow. Your attention to customer service is quite refreshing. Of course, I would expect nothing less from a guy from Iowa!
Anyway, I’ll be writing up a review of your product and send it along to you later today. I’m going to be very honest about what I did/didn’t do – the results speak for themselves and I’m absoutley thrilled – tickled really.
Thanks again!
Best,
Scott
July 26, 2006
Hey there,
I received my order of iDrops in the mail today, and have already used them. So I just wanted to write and thank you guys so much for such wonderful service and an awesome product! It works really well, and I’m so happy that my iPod looks almost new again!
Kudos for fast shipment, friendly service, and a great product. I will recommend you to my friends!
Jennifer
July 27, 2006
Hi,
I recently received the iDrops I ordered.
I just wanted to thank you for this great product and your free shipping even to the Netherlands!
The iDrops really do their job very well, and my heavily scratched iPod looks shiny again :)
What I also liked was the personal touch to the invoice, great job.
I will certainly order again at your shop!
Yours sincerely,
One happy iDrops user,
Tim
It’s so nice to get reaction and response like this. Emails and submitted Contact forms like this make my day. Thank you!
UPDATE: This blog post has become an ongoing feedback, review, and customer testimonial area for iDrops. Below in the Comments section, you will find even more iDrops reviews and customer testimonials. Feel free to add your own, and thanks again everyone!
Comments [25]
I had some decent scratches on my 5g 60gb ipod video so i bought idrops figuring it was an affordable product so it was worth a try. After some work my ipod seriously looks new. unless you are really looking hard, you can’t tell there was ever any scratches and the few you can tell were kind of there were the really big ones. I would recommend this product to anyone. It does take some time and effort but I think it is definately worth it.
I ordered iDrops I think probably in August 2006. I did a little research on all these type of products but the free shipping and great price is what enticed me. My package arrived extremely quickly an I appreciated the personal invoice. I followed the instructions and used this product with a soft cloth (comes with a dropper built in right onto the lid) not only with a barely scratched new iPod Video but with an extremely scratched screen on a used iPod Mini. After twenty minutes of rubbing accordimg to the directions on the iPod Video, all scratches disappeard, and after 45 minutes on the extremely scratched screen of the iPod Mini, there was great improvement. I don’t think anything could remove the deep scratches on the iPod Mini screen completely (wish I had not purchased that used iPod Mimi).
The personal touch from the seller and the free shipping and the great product makes purchasing this product (at a great price) worry free.
Not to worry, your experience will be extremely pleasant.
Constance in Braselton, GA, right outside of Atlanta.
I am a professional photographer and use my iPod to show and sell my pictures, so it is a must that the pictures on the iPod show as clear as possible. My 60GB Ipod was getting pretty scuffed up through use so I bought another one last week. At the same time, I heard about iDrops and ordered 2 bottles – one for me and one for a friend. Happily I have to report that I returned the new 60GB iPod yesterday because the iDrops removed ALL the scuffs and scratches from the one I already had. The iDrops saved me $400.00!!! THANK YOU iDrops!!!
Hello, and thank you!
I ordered the iDrops about an month ago, and didn’t really know what to expect. My iPod had some pretty serious deep scuffs on the screen, which made watching the videos rather unenjoyable. Being fed-up with the sorry state of my iPod, I came across iDrops.
After opening the package, I took out the invoice which had a nice, hand written “Thanks, Timothy!”. After reading the directions, and about a hour worth of constant polishing, the layered (and highly annoying) scuffs were removed.
I would highly recommend this product to anyone, both those with deep scuffs, and even those trying to preserve a long-lasting nice look.
Thanks again,
Tim
Baltimore, MD
After a negative review of this product on amazon.com a customer service rep contacted me. He was concerned that I wasn’t satisfied w/the product. He gave me some tips on how to use it and it worked. While I still have a few scratches on my iPod, it has improved in appearance quite a bit. I’m impressed w/ both the product and the personal attention I received from this company.
I really had my doubts but this stuff is AMAZING! I got it originally for my husbands new i580 cell phone (outside window had deep scratches). We were shocked at how well it worked. So we decided to try it on my husbands (who’s an auto technician) severly scratched $7,000.00 Snap On Modis scan tool. It worked great. Now I have all his co-workers wanting me to do their different scanners etc..!
It does take some time (we used large cotton balls which worked great) but WELL worth the effort. And the bottle still looks full. We do not have an iPod but can find several other products this will come in handy for. For the price try it-you will not be disappointed!
Thanks so much for this product & the personal service.
When I bought idrops a while ago, I tried once, then gave up. I e-mailed podshop about the problem I was happening. Chris, emailed me back very quickley and told me the correct way to do it. The customer support is the best I have seen. Finally, after about 45 minutes, I got all of the scratches off. There wasn’t one notible scratch left!
thanks podshop for your idrops but most importantly, your customer support. I completely recomend this product.
I have never in my life been so incredibly satisfied with a product that I felt compelled to write a letter of thanks. Until now.
My darling 3 year old daughter decided to use a black Sharpie marker on the top of my 2-month old MacBook. The sheer thought of the act still makes me cringe. I tried several gentle cleaners to remove the marks to no avail (only later did I learn that a Mr. Clean Magic Eraser may have done the trick). Out of sheer desperation, I finally used a chemical that I knew would damage the acrylic surface of my MacBook. I didn’t care. I just didn’t want to see the black scribble anymore. So, chemical to computer I wiped off the marker. For weeks I touched the scar and fumed. Then I found out about iDrops. I decided to give it a try, but I wasn’t holding out much hope because this was more than a scratch. The acrylic surface had been “eaten” by this harsh chemical. Much to my amazement your product is working! I’ve been buffing the scratches for nearly an hour and what an improvement! The lightest area of damage is totally healed and the worst part is significantly better. I know with a little more iDrops, elbow grease and time my Macbook will be as good as new. Who would have imagined!
Thank you for making such an amazing product!
P.S. I love your website design
The moment I saw iDrops in a computer retail store in my country, I badly wanted to try it but I couldn’t afford it because it was overpriced.. close to $40! So I searched the net for it and came across the podShop’s eBay page. In the end, I got it for only $15 (inclusive of shipping to Singapore).. And all the effort of purchasing it online was well worth it.. This bottle of liquid worked wonders! And I’m not just going to stress on how good the product is, podShop shipped the item to me at such an affordable price and in such a short time. You get the best of both if you were to order directly from podShop. Great service and a great product!
As some of you may know, the Xbox 360 has had its share of hardware issues. One such issue is when you have a disc playing while it’s upright and move the unit so it sits flat it creates a perfectly circular scratch, rendering the affected region of the disc unreadable. One would think they could implement some sort of mechanism that would prevent this from occurring. This happened to my copy of GH2 when I rocked too hard. Microsoft replaces their games for around $20 but since its an Activision title we’re talking about here that option wasn’t available. You probably know where I’m going with this. I applied iDrops to the cd, buffing rigorously around the scratched area and while I could still see the scratch ring on the cd, the disc healed enough to be readable. Thanks to iDrops, I can continue to rock (but only on easy or medium mode).
Long story short.
A sentimental fool by nature, I purchased a shiny new Swatch on a recent trip to New York. I hadn’t owned a Swatch in over 15 years and bought a very pretty one in Soho. Later that afternoon, I was meandering through the New York Public Library and walked into a marble column, scratching my brand new Swatch’s face. Through somewhat unusual circumstances, I was introduced to Chris who makes this fabulous product and might I be the first to say that it works on Swatches too!
Excellent service, fast shipping, and finally, a product that does what it says it’s going to do.
Signed,
Pleased as punch
Gilbert, AZ
After owning my brand new iPhone 3G for only 3 DAYS the screen was scratched by a poorly designed case (sold to me by AT&T).
So here I am, brand new iPhone that I ADORE (as far as I’m concerned I will NEVER need a laptop again) with a 50mm horizontal scratch towards the bottom of the screen.
Sigh, it is with much anticipation that I await my bottle of iDrops and desperately hope that it fixes a heart-breaking scratch on an essentially brand new device!
I bought Idrops through the podshop on amazon. I was kind of skeptical about the product, as I read of no solutions for IPHONE scratches. But to my amazement within 5 minutes of buffing with a Q-tip ALL SCRATCHES WERE GONE, even very deep surface scratches.
Fast Service, Great product, keep up the good work.
IPHONE USERS THIS IS YOUR SOLUTION!
I had such a wonderful experience buying from you! My shipment apparently got lost in the mail and you were so willing to help me sort it out when it wasn’t even your issue! Oh…and the drops are excellent! I will definitley be back for all my iPod needs! Thanks for everything!
I recently purchased idrops from podshop and was very pleased, a product that actually does what it claims…..how refreshing! I actually purchased this for some scratches that were on my laptop pc and it made them much less noticeable. I did have to do the entire area, though it did not take a lot of the product. The scratches were on and around the hand rest area, and I used the idrops repeated times until I began to notice a difference. Thanks for this!!
Wow! I took some q-tips and scrubbed away while watching a movie. I had a couple of serious scratches on my Iphone and many small ones. I have to admit I was a bit skeptical when I made my purchase but I thought what the hell it’s worth a shot. It does take a while with deep scratches, but iDrops WORKS! Believe it! It also comes with a lifetime supply if you use it for your phone because you don’t use all that much. Highly recommended!














I’ve tried other iPod cleaners all promising the same thing: “bring your ipod back to a brilliant shine”. Sadly, these other products—who shall remain nameless for the sake of competitive courtesy—never worked. Abrasions, scratches and deeper scuffing were the result.
After a while of debating whether or not to give another rival product a test, I finally decided to look into alternatives. About.com, through a Google search, had information about new “iDrops”, an up-start home business product that guaranteed the same thing.
After contemplating it some more (this IS an iPod we’re talking about, after all), I decided to give the new cleaner a try. For $10, the gamble wasn’t a dangerous one. Free shipping included, it only sweetened the deal.
Exactly three days later, my iDrops arrived in a small, neat envelope. Upon opening my statement, an ink message graced it—“Thanks, David”. A sign that this truly was a home business, and that the guy really believed in his stuff.
I took it home, excited, that I could begin watching my iPod video once again without squinting and ignoring scratches. I got a cotton towel and began to clean the iPod with the product. Buffing, following the online directions carefully for about 20-30 minutes, I found the product to work a treat.
For $10, this cleaner delivers on what it promises and excels itself. The product does its mission dutifully, guranteeing extended life of my $300 audio/video device.
It was a pleasant experience, to find a product that worked as advertised. Other cleaners don’t live up to their hype. iDrops, coupled with effective following of the instructions, is a powerful cleaner that comes highly reccomended from a humble iPod user.